Frequently Asked Questions - Individuals

Unemployment Insurance provides temporary financial assistance to qualified workers who become unemployed through no fault of their own. Benefits are not based on need. Benefit eligibility requirements, such as weekly benefit amounts, are determined by state law and vary from state to state.

Employers pay a contribution tax based on a percentage of their payroll into the Unemployment Trust Fund. Workers DO NOT pay taxes into the unemployment program and NO deductions are taken from your paycheck. If you had more than one employer, your employers will share in the costs. Employers also pay a federal tax, which pays for the administrative costs of the program as well as for extension of benefits during periods of high unemployment

Your claim will be based on wages paid to you in your base period. To establish a Hawaii claim:
1) You must have been paid wages in at least two quarters of your base period; and
2) You must have been paid wages of at least 26 times your weekly benefit amount.

Your claim is good for a one-year period called the benefit year. However, you can be paid only for 26 weeks of total unemployment during the one-year period that your claim is effective.

WEEKLY BENEFIT AMOUNT: The amount is determined by state law and based on the gross wages paid to you in your base period. In Hawaii, your weekly benefit amount is equal to 1/21 of the highest quarter wages in your base period, with a maximum limit of $648 for claims filed in 2020. The total amount of benefits payable during the benefit year is 26 times your weekly benefit amount.

BASE PERIOD: Every state uses a base period to determine what quarters will be used to establish your claim. In Hawaii, the standard base period is the first 4 of the last 5 completed calendar quarters. If you do not qualify using the standard base period, an alternate base period (the last 4 completed calendar quarters) may be used. Use the online Benefit Estimator at uiclaims.hawaii.gov to calculate your weekly benefit amount.

PENSION DEDUCTIONS: Retirement income from both private and government employment, including military retirement pensions, and disability or non-disability pensions, must be reported to the claims office. These sources of income may be deductible from your weekly benefit amount and a determination will be made by your local claims office.
OTHER INCOME: Earnings over $150 from a part-time job are also deductible. Report all income from all sources and the local claims office will make the determination.

UNEMPLOYMENT INSURANCE BENEFITS ARE TAXABLE INCOME. You can elect to have federal or state income taxes deducted from your unemployment checks. At the end of the calendar year, Form 1099G is mailed to you for your records and the amount you received is reported to the Internal Revenue Service and the State Tax Office.

IF THE REASON FOR YOUR UNEMPLOYMENT WAS OTHER THAN COVID-19, a decision will be made on your separation to determine if benefits are allowed or denied. Decisions are also made on your refusals of work, your availability for work, and other issues which affect your eligibility for benefits.

OTHER INFORMATION:
For more information, forms, and addresses for local claims offices, visit our website at:
http://labor.hawaii.gov/ui. Call or email your local unemployment claims office if you have any questions. Do not rely on advice from friends or relatives or you may run into problems on your claim.

Once it has been determined that you have been overpaid and are legally obligated to repay the amount, UI will attempt to offset the overpayment amount against current or future eligible weeks of benefits. Should you have an outstanding overpayment balance at the end of the month, you will receive a monthly bill until the outstanding balance is satisfied. (Note this applies to reg. UI only.)